Privacy policy

Last updated: June 2026

This Privacy Policy describes how Holistic Solutions (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thatredpatch.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). This may include device information, browser information, information about your network connection, IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

  • Shopify and other eCommerce service providers.

  • Payment processors who collect payment information necessary to process transactions.

  • Advertising, analytics, and marketing partners.

  • Tracking technologies such as pixels, cookies, web beacons, SDKs, and similar technologies.

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to process payments, fulfill orders, send notifications related to purchases, create and manage accounts, arrange shipping, facilitate returns and exchanges, and provide requested products and services.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending promotional emails, text messages, direct mail, and displaying advertisements tailored to your interests.

Security and Fraud Prevention

We use personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activity.

Communicating With You and Service Improvement

We use personal information to provide customer support, respond to inquiries, improve our Services, and maintain our relationship with you.

Subscription Program Communications and Billing

If you enroll in one of our subscription offers, we may use your personal information to administer and manage your subscription, including processing recurring payments, sending order confirmations, shipment notifications, billing reminders, renewal notices, and customer support communications.

First-Time Subscriber Offer

Eligible first-time subscribers may receive:

  • One (1) FREE 2-Pack pouch

  • Customer pays $7.95 shipping and handling

This introductory offer is limited to first-time subscribers and may only be redeemed once per customer.

Recurring Subscription Terms

Following the introductory shipment, your subscription will automatically continue as our standard 5-Pack Subscription plan.

Unless canceled, recurring orders will automatically renew and be billed according to the subscription terms presented at checkout.

Subscription benefits may include:

  • Free shipping on recurring subscription orders

  • Subscriber-only promotions and discounts

  • Automatic recurring delivery

Cancellation Policy

You may cancel your subscription at any time.

To avoid being charged for your next recurring order, cancellation requests must be submitted at least fourteen (14) days before your next billing date.

Cancellation requests received fewer than fourteen (14) days before the next billing date may not take effect until the following billing cycle.

By enrolling in a subscription offer, you acknowledge and agree to these recurring billing terms.

These subscription terms are also reflected in our Terms of Service and Subscription Policy.

Cookies

Like many websites, we use Cookies on our Site.

For specific information about Shopify cookies, please visit:
https://www.shopify.com/legal/cookies

We use Cookies to:

  • Power and improve our Site

  • Remember preferences

  • Run analytics

  • Measure marketing effectiveness

  • Personalize advertising and content

Most browsers automatically accept Cookies, but you may choose to remove or reject them through your browser settings.

How We Disclose Personal Information

We may disclose personal information:

  • To vendors and service providers who perform services on our behalf.

  • To payment processors and fulfillment providers.

  • To advertising and marketing partners.

  • To affiliates within our corporate group.

  • In connection with business transactions such as mergers or acquisitions.

  • To comply with legal obligations.

  • To protect our rights, users, and Services.

We do not use or disclose sensitive personal information without your consent except as permitted by applicable law.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of third-party websites.

Children's Data

The Services are not intended for children.

We do not knowingly collect personal information from children under the age of 13.

Security and Retention of Your Information

No security measures are completely secure.

We retain personal information only as long as necessary to:

  • Provide Services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights

Depending on your location, you may have rights including:

  • Right to Access

  • Right to Delete

  • Right to Correct

  • Right to Data Portability

  • Right to Opt-Out of Sale or Sharing

  • Right to Restrict Processing

  • Right to Withdraw Consent

  • Right to Appeal

Managing Communication Preferences

We may send promotional emails.

You may unsubscribe at any time using the unsubscribe link contained within our communications.

Please note that even if you opt out of promotional communications, we may still send transactional and service-related communications regarding:

  • Orders

  • Subscription status

  • Billing notifications

  • Renewal reminders

  • Shipping confirmations

  • Customer service communications

  • Account management notices

Complaints

If you have complaints regarding how we process your personal information, please contact us using the information provided below.

International Users

Your personal information may be transferred, processed, and stored outside your country of residence.

Where required by law, we utilize appropriate safeguards for international data transfers.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact:

Holistic Solutions
254 Village Park Drive
Lebanon, OH 45036, United States

Email: breweradams8685@gmail.com

For the purpose of applicable data protection laws and unless otherwise stated, we are the data controller of your personal information.